Clear Next Step Guarantee

Independent Minds guarantees that every participating customer will leave their session with at least one clear and practical next step related to the issue they brought.

To request a refund, contact Independent Minds within 24 hours of the session and explain what remained unclear.

The guarantee does not apply to missed sessions, late cancellations, changes of mind, failure to participate, requests for work outside the session's stated scope, or business outcomes that were not promised.

Contact: sam@independentminds.group