Frequently Asked Questions

Choose a Group Session if you want to learn from several real business problems and your topic can be discussed openly. Choose a Private Session if the issue is sensitive, highly specific, or deserves the full hour.

Any meaningful business problem, idea, project, or decision you are currently trying to understand, improve, decide, or build.

No. Independent Minds is designed for business owners across industries. The focus is not on turning everyone into a software developer. It is on using AI to understand, decide, create, and implement more effectively inside your own work.

No. Independent Minds helps you understand, direct, and advance the work. Custom development, agency fulfillment, and completion of the project are not included unless separately agreed upon.

No. Basic familiarity with a general-purpose AI tool is helpful, but technical experience and advanced prompting skills are not required.

No. Many valuable sessions begin with an issue that is incomplete, unclear, or difficult to explain. Part of the work is identifying the right question.

The specific tool may vary. The focus is on transferable ways of thinking, communicating, evaluating, and working with AI rather than training for one platform.

Each session works best when centered on one primary issue. Related questions may arise naturally, but trying to cover several unrelated topics usually reduces the value.

Possibly, but not always. The goal is to help you understand the issue more clearly and leave with a practical way forward. Some problems move quickly. Others reveal a larger project.

No. AI can be highly useful and confidently wrong. Independent Minds teaches customers to challenge assumptions, verify consequential information, and recognize when qualified human expertise is still required.

Leave with a clear next step, or your session is free. To request a refund, contact Independent Minds within 24 hours of the session and explain what remained unclear. The guarantee does not apply to missed sessions, late cancellations, changes of mind, failure to participate, requests outside the stated scope, or business outcomes that were not promised.

Yes. Group participants receive the complete session recording and a separate clip of their individual segment. Private participants receive their full private recording.

Only with permission. Public use of a participant's name, company, image, voice, or discussion requires separate consent.

Private Sessions are the better option for sensitive or proprietary topics. Group participants should not share anything they would be uncomfortable discussing with the other attendees. Never ask customers to provide passwords or unnecessary regulated personal information.

Rescheduling and cancellation terms are provided before booking and are available on the Terms page.

Yes, on a limited basis. Private Sessions are generally the starting point for ongoing advisory relationships.

You receive the applicable recording and any useful prompts or working materials developed during the session. You can continue independently, book another session, or discuss ongoing advisory when appropriate.